Sociolinguistics and Business Talk: A Role-Playing Approach

This book provides essential skills in "spoken" professional communications, using English as a lingua franca, with a role-playing approach and assessment of argument strength, logical links, and linguistics competencies. It focuses on business organizations and addresses key skills such as conflict resolution and collaborative problem solving through communication, analyzing spoken business discourse data with four main sources of communicative competence.

Format: Paperback / softback
Length: 163 pages
Publication date: 22 April 2023
Publisher: Springer Verlag, Singapore

This comprehensive book offers invaluable skills in spoken professional communication, providing theoretical and applied frameworks for business talk using English as a lingua franca. Through a role-playing approach that mimics various professional settings, it assesses the strength of well-reasoned arguments, the logical links that convince the audience of the coherence of the speaker's argument, and the necessary linguistic competencies.

The book focuses on a wide range of situations commonly encountered in business organizations, such as relational talk, call center talk, and job application talk. It emphasizes key skills like conflict resolution and collaborative problem-solving through communication, which are essential for both students and practitioners. Additionally, it analyzes spoken business discourse data from four main sources of communicative competence: grammatical competence, discourse competence, sociolinguistic competence, and strategic competence. This analysis highlights how these competencies are used in business speaking practices.

By adopting a holistic approach, this book equips readers with the necessary tools to excel in professional communication, whether in the workplace or academic settings. It is an essential resource for anyone seeking to improve their communication skills and achieve success in their career.

Weight: 239g
Dimension: 210 x 148 (mm)
ISBN-13: 9789811900532
Edition number: 1st ed. 2022