Contemporary Trends in Conflict and Communication: Technology and Social Media

Contemporary Trends in Conflict and Communication: Technology and Social Media explores the impact of technology and social media on conflict communication in mediated spaces, highlighting the potential for enhanced dialogue and collaboration and proposing ideas for using technology and social media to transform and connect rather than polarize and divide.

Format: Hardback
Length: 302 pages
Publication date: 18 July 2022
Publisher: De Gruyter

The study of modern trends in conflict and communication delves into the diverse ways in which conflicts unfold in mediated spaces, encompassing social media platforms like Twitter, Facebook, and Instagram, as well as private social enterprise spaces, and formal online dispute resolution (ODR) technologies. While the rise of conflict communication in hybrid environments was already evident before the COVID-19 pandemic, the global lockdown that forced everyone into remote teaching, learning, and working brought heightened attention to the impact of technology and social media on conflict dynamics. While social media is often associated with the spread of alternative facts, false news, and intimidation, technology and new media also possess the potential to enhance and transform conflict communication in educational, workplace, and socio-political contexts.

The contributors to this volume present cutting-edge research that sheds light on our current times and is organized into three sections: (1) Using technology to promote dialogue and collaboration, (2) Conflict communication on social media, and (3) Online conflict management in education, training, and practice. This collection holds significance for scholars of conflict studies as it highlights key trends and areas for future research to enhance conflict communication, dialogue, and collaboration, while also proposing ideas for leveraging technology and social media to transform and connect rather than polarize and divide.

Weight: 634g
Dimension: 178 x 244 x 23 (mm)
ISBN-13: 9783110687217