Internal Crisis Communication: Crisis Awareness, Leadership and Coworkership

Organizations are facing increasing crises, and crisis management and communication is a priority. Internal Crisis Communication is the first guide to communication inside organizations, providing a complete and holistic guide for managers to manage and contain crises. It includes an in-depth real-life case study and is reinforced by rigorous academic research and tested in real-life crisis situations.

\n Format: Hardback
\n Length: 156 pages
\n Publication date: 21 June 2019
\n Publisher: Taylor & Francis Ltd
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In today's rapidly changing world, we find ourselves living in a crisis-ridden society, where traditional media responds to seemingly inevitable organizational crises on a minute-by-minute basis. Whether these crises have increased in frequency or simply gained more attention, they have become a major concern for organizations and crisis management. As such, effective communication and crisis management have become paramount.

Most organizations have established crisis response plans, with dedicated staff responsible for crisis and security management. However, there has been a significant emphasis on taking action outside the organization, neglecting the crucial communication between managers and employees. This lack of communication can lead to poor crisis management, inconsistencies, and the potential for crises to escalate.

Crisis management, like charity, begins at home. Internal Crisis Communication is a groundbreaking guide that focuses on communication within organizations, encompassing the pre-crisis, crisis, and post-crisis phases. It provides managers with a comprehensive and holistic approach to managing and containing crises, making practical application explicit and the methodology clear.

Strengthened by rigorous academic research and tested in real-life crisis situations, the methods outlined in this book are invaluable for communication professionals, security officers, crisis managers, as well as students and researchers interested in crisis and risk management. By prioritizing internal crisis communication, organizations can better prepare themselves for the challenges that lie ahead, ensuring that they are able to respond effectively and minimize the impact of crises on their stakeholders.

\n Weight: 396g\n
Dimension: 164 x 241 x 11 (mm)\n
ISBN-13: 9781138354074\n \n